Privacy Policy

Privacy Policy

Privacy Policy
(GDPR, articles 8, 13, 14, 21)
 Your privacy matters to us.
This website is owned by E.H. Hotéis e Turismo SGPS. S.A., hereinafter referred to as “Eurosol”. This privacy policy explains how we use the personal information on you that we collect upon your access to this website.
 Content

  • About this Privacy Policy
  • What information do we collect about you?
  • How do we use your information?
  • Employment applications
  • Marketing
  • Access and correction of your information
  • Cookies
  • Other websites
  • Security
  • Contacts
  • Changes to this Privacy Policy

 
About this Privacy Policy
Eurosol respects your preferences regarding the collection and use of your Personal Data.
“Personal Data” refers to any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Eurosol respects your preferences regarding the processing of the collected Personal Data. This Policy (“Policy”) provides you information on how Eurosol collects and uses your Personal Data, how you can control its use and describes our practices regarding the information collected on other websites of the Group, which are connected or refer to this Policy (i.e. websites, software applications, social media and electronic messages), as well as marketing activities and offline sales (jointly referred to as “Communication Channels”).
Communication Channels may provide links to other platforms not belonging to Eurosol group. Prior to providing your Personal Data, we encourage you to check the privacy policies of such websites, services, social media or applications.
 

What information do we collect?
We collect your information when you complete our online forms or when you complete a booking request. We also collect information on you when you deliberately complete surveys for application purposes, when you subscribe our newsletter, through feeds or when you contact us either by phone or in writing.
Personal Data are necessary for the purposes of your contact; thus, we process data such as name, address, phone number, e-mail address, subject, tax identification number (in case of business transaction) and identification number (in case of exercise of a right). Your educational background, for the purpose of job applications, is also processed. Upon providing your personal data, you are allowing its collection, use and disclosure under the rules hereby set out.
We ask you not to send or share with Eurosol any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data, data concerning health or data concerning your sex life or sexual orientation.
The information about the use of the website is collected by cookies, which don’t identify you specifically; the following data are or may be collected:
• IP address;
• Geographical location;
• Information on the device accessing the website, namely, type and version of browser, operating system, screen resolution, preferred language, information contained in the HTTP headers and agent version.
• Search engine used to find and access the website;
• Date and time of access, as well as the websites and contents you visited and clicked on.
 
It is important to point out that this information does not identify you deliberately and if, in exceptional cases, it does, it will immediately be subject to anonymization.
When you provide information, you are giving your informed and unequivocal consent to the automated processing of your data.
Some requested data are mandatory; such cases are duly identified and the lack or inaccuracy of your answers may compromise the service.
 

How do we use your information?
The collected data are used to process your request, manage your account and, if you agree, to send you electronic information regarding additional products and services we believe are in your best interest.
We use the information collected on the website to customize your future visits.
If you agree, we will send your personal information to other Eurosol companies, so they can offer you their own products and services.
For the purposes of marketing and sales campaigns, Eurosol shares your information with external companies, in order to provide the services you requested, when such workflows are needed for the completion of contractual relations between you and Eurosol or between Eurosol and a third party in your best interest.
While Eurosol processes, throughout the whole processing stage, the collected information in a private manner - collected data will be used according to the general data protection regulation -, we may need to privately transfer Personal Data to other entities, namely courts, and while processing your request, your data may be sent to and use information from credit and fraud prevention agencies.
You have the right to lodge a complaint with a European supervisory authority regarding the protection of your Personal Data. Eurosol shall cooperate with that supervisory authority, providing all the information requested within the scope of its duties.
The information collected on the website doesn’t involve automated decision-making processes, including profile definitions.
On this website, recorded information is not subject to comparison, interconnection or any other way of inter-relation.
Since your data may navigate on an open network, they’re open to the risk of being displayed and used by non-authorized third parties.
Eurosol only accepts the registration of users who are at least 16 years old. The Company Communication Channels are not intended to be used by underage users. If you’re aware of a registration carried out by an underage person, we kindly ask you to notify us, so we can immediately erase it.
The recipients or categories of recipients of your Personal Data, depending on the contact option you used, are the Marketing and Sales departments, Hotel desks, Human Resources department, Technical Support and Managing Board. We will share your Personal Data with your consent or, as required, in order to complete any transaction or provide any service you requested. We also share your Data with affiliates supervised by Eurosol and its subsidiaries; with business partners working on our behalf; when required by law or to fulfill legal procedures; to protect our clients; to protect lives; to maintain the security of our services; and to protect proprietary rights or those of Eurosol.
 

Employment applications
For application purposes, curriculum vitae shall be kept for one year for consideration purposes within the scope of open employment opportunities, without prejudice of the exercise of rights by the data subject.
The Applicant’s Personal Data are kept for 5 years, after which the Data are erased or, if it’s in the interest of Eurosol, subject to anonymization inhibiting the Applicant’s present or future identification. After that period, if the Applicant wishes to remain as a part of recruitment procedures, he/she must submit a new application.
 

Marketing
We would like to send you information on Eurosol products and services that may be or come to be in your best interest. If you gave your previous consent, you can choose to cancel that subscription at any moment. At all times, you have the right to refuse being contacted for the purposes of marketing/sales campaigns, using the address Rua D. José Alves Correia da Silva, 2414-010 – Leiria or, alternatively, using rgpd@eurosol.pt.
 

Access and correction of your information
We need to ascertain the accuracy and reliability of the information we hold about you.
We trust the User to provide accurate and complete information, as well as to update the data as a result of any possible changes.
Users have the right to withdraw their consent at any time, without compromising the lawfulness of the processing based on the previously given consent, as well as the right to request from Eurosol the access to and rectification or erasure of their Personal Data and restriction of processing concerning the data subject or to object to processing as well as the right to data portability.
The preceding article doesn’t include the Personal Data needed to complete the contract in which the User takes part, to fulfill the legal obligations to which the Controller is subject and those needed for the purposes of Eurosol’s best interests.
Without prejudice to legal or regulatory provisions to the contrary, Personal Data will be kept only during the minimum period necessary for the purposes that led to their collection or to their later processing, after which they will be erased or, in case it is in the interest of Eurosol, processed for statistical purposes, subject to anonymisation, and it will not be possible to identify the Data Subject.
Where the controller intends to further process the personal data for a purpose other than that for which the personal data were collected, the controller shall provide the data subject prior to that further processing with information on that other purpose and with any relevant further information.
You have the right to request a copy of the information we hold about you. If wish to request a partial or full copy of the information held about you by Eurosol, please, contact us by mail to Rua D. José Alves Correia da Silva, 2414-010 - Leiria.
If the User’s requests are evidently unfounded or excessive, namely due to their recurrent nature, Eurosol may, in line with the current legal framework, charge a reasonable fee considering the administrative costs of providing the information or communication or taking the action requested or refuse to act on the request.
 

Cookies
“Cookies” are small text files stored on your computer intended to collect information about your device, as well as about your browsing experience. This information is used to record the number of visits and to gather statistical data about the activities on the website.
Types of Cookies, depending on the managing entity:
• First-party cookies: managed by this domain/website;
• Third-party cookies: managed by another domain/website;
• Persistent cookies: permanently stored on your device.
• Session cookies: not permanently stored on your device.
 
Eurosol uses cookies (“session cookies”) and “first-party cookies”, as well as “third-party cookies”; Eurosol does not use “persistent cookies”.
Types of Cookies, depending on the purpose of use:
• Technical cookies: allow browsing across a domain/website, using different options or services, such as, for example, identifying sessions, accessing restricted areas and completing a purchase request.
• Customization cookies: allow accessing the domain/website with some preset features according to a set of decisions, such as the used language.
• Analysis cookies: allow tracking and analyzing the users’ behaviors on the website they’re using. The information supplied by cookies is used, for example, to measure the websites flow and to create browsing profiles.
• Advertising cookies: allow managing advertising spaces more efficiently, based on criteria such as edited content or the ad displaying frequency.
• Behavioral advertising cookies: allow managing advertising spaces as efficiently as possible. These cookies store information on the users’ behavior, collected through the permanent track of their browsing habits, enabling the development of a specific profile for displaying ads.
Eurosol uses technical cookies, customization cookies and analysis cookies, as well as advertising cookies; Eurosol does not use behavioral advertising cookies.
The information concerning cookies is tracked and accessed by the owner of the website.

 Cookie ID

Purpose

Retention time

Domain

Owner

Part

Type of cookie

__cfduid

Identify a secure network

1 year

cdn.viglink.com

eurosol.disqu s.com/embed.js

3rd

Analysis

_jid

Reminds users to log in

1 session

disqus.com

eurosol.disqu s.com/embed.js

3rd

Advertising

AWSELB

Distribution of the website traffic in order to enhance answer times

1 session

apolloprogram.io

apolloprogram.io

3rd

Analysis

PHPSESSID

Preserves session throughout requests

1 session

eurosol.pt

eurosol.pt

1st

Customization

Uid

Analyses and recognizes visitors who return to the website

10 years

univide.com

univide.com

1st

Analysis

__utm.gif

Tracks the most visited pages

1 session

google-analytics.com

google-analytics.com

3rd

Analysis

__utma

Collects the number of visits to the website

2 years

disqus.com

eurosol.disqu s.com

3rd

Analysis

__utma

Collects the number of visits to the website

2 years

eurosol.pt

google-an alytics.com

1st

Analysis

_utmb

Records time and date of user’s access to the website

1 session

disqus.com

google-an alytics.com

3rd

Analysis

_utmb

Records time and date of user’s access to the website

1 session

eurosol.pt

google-analytics.com

1st

Analysis

_utmc

Records time and date of user’s access to the website

1 session

disqus.com

google-an alytics.com

3rd

Analysis

_utmc

Records time and date of user’s access to the website

1 session

eurosol.pt

google-analytics.com

1st

Analysis

_utmt

Reduces the speed of requests to the server

1 session

disqus.com

eurosol.disqu s.com

3rd

Technical

_utmt

Reduces the speed of requests to the server

1 session

eurosol.pt

google-analytics.com

1st

Technical

__utmv

Records search criteria

1 session

eurosol.pt

google-analytics.com

1st

Analysis

_utmz

Collects data on the origin of the user, searched content, clicked on content and search term
 

6 months

disqus.com

google-an alytics.com

3rd

Analysis

_utmz

Collects data on the origin of the user, searched content, clicked on content and search term
 

6 months

eurosol.pt

google-analytics.com

1st

Analysis

Disqus_unique

Collects statistics related to the users’ visits to the website, the number of visits, average time spent on the website and loaded pages.

1 year

disqus.com

Eurosol.disqus.com

3rd

Analysis

#.gif

Unclassified

1 session

rlcdn.com

eurosol.disqu s.com

3rd

 

_cc_aud

Collects statistical data on the website visits, number of visits, time spent on the website pages.

269 days

crwdcntrl.net

eurosol.pt

3rd

Analysis

_cc_cc

Collects statistical data on the website visits, number of visits, time spent on the website pages.

1 session

crwdcntrl.net

Eurosol.pt

3rd

Analysis

_cc_cd

Collects statistical data on the website visits, number of visits, time spent on the website pages.

269 days

Crwdcntrl.net

Eurosol.pt

3rd

Analysis

_cc_id

Collects statistical data on the website visits, number of visits, time spent on the website pages.

269 days

Crwdcntrl.net

Eurosol.pt

3rd

Analysis

_kuid_

Records ID and identifies who returns to the website

179 days

Krxd.net

Eurosol.pt

3rd

Analysis

Adtheorent (cuid)

Unclassified

5 years

adentifi

Eurosol.pt

3rd

 

AFFICHE_W

Used by advertising platform Weborama to determine the visitors’ interests based on the visited pages.

3 months

weborama.fr

Eurosol.pt

3rd

Analysis

api/sync

Unclassified

1 session

pippio.com

pippio.com

3rd

 

api/sync.gif

Unclassified

1 session

disqus.com

disqus.com

3rd

 

api/sync/ddp

Unclassified

1 session

Pippio.com

eurosol.disqus.com

3rd

 

auid

Unclassified

3 months

apolloprogram.io

eurosol.disqus.com

3rd

 

bt3

Unclassified

1 year

thebrighttag.com

eurosol.pt

3rd

 

btv3.Xebcych

Unclassified

29 days

thebrighttag.com

eurosol.pt

3rd

 

cw_id

Unclassified

27 days

addthis.com

eurosol.pt

3rd

 

demdex

Unclassified

179 days

demdex.net

eu rosol.disqu s.com

3rd

 

did

Unclassified

1 year

pippio.com

eurosol.disqus.com

3rd

 

didts

Unclassified

1 year

pippio.com

eurosol.disqus.com

3rd

 

dpm

Unclassified

179 days

demdex.net

eurosol.disqus.com

3rd

 

drtn#

Collects data related to the users’ visits to the website, such as number of visits, average
Cookies verification report - 5/10 days on the website and loaded pages, in order to display targeted ads.

179 days

rlcdn.com

eurosol.disqus.com

3rd

Advertising

everest_g_v2

Used for targeted advertising and to document the efficiency of ads

1 year

everesttech.net

eurosol.pt

3rd

Advertising

EXID

Unclassified

1 year

Dsp.io

eurosol.pt

3rd

 

G_ENABLED_IDPS

Unclassified

2915247 days  

disqus.com

eurosol.disqu s.com

3rd

 

https://io.narrative.io/

Unclassified

1 session

narrative.io

eurosol.disqu s.com

3rd

 

IDE

Measures the efficiency of an ad and displays targeted ads.

1 year

doubleclick

eurosol.pt

3rd

Analysis

impression.php/#

Records feedback on pages

1 session

facebook.com

eurosol.disqu s.com

3rd

Advertising

io.narrative.guid.v2

Unclassified

18 months

narrative.io

eurosol.disqu s.com

3rd

 

IOID

Unclassified

1 year

dsp.io

eurosol.disqu s.com

3rd

 

juggler/event.gif

Unclassified

1 session

disqus.com

eurosol.disqu s.com

3rd

 

NID

Identifies when users return to the page

6 months

Google.com

eurosol.disqu s.com

3rd

Analysis

nnls

Unclassified

2 months

Pippio.com

eurosol.disqu s.com

3rd

 

OAID

Identifies when users return to the page

29 days

adswizz.com

Eurosol.pt

3rd

Analysis

Pi

Unclassified

1 year

ml314.com

Eurosol.pt

3rd

 

pxrc

Unclassified

2 months

Pippio.co

eurosol.disqu s.com

3rd

 

Pxrc

Unclassified

2 months

rlcdn.com

eurosol.disqu s.com

3rd

 

ra1_uid

Records users’ anonymous data, such as IP address, geographical location, visited websites and ads on which the users clicked, in order to enhance the display of ads, based on the users’ browsing across websites with the same advertising network

1 year

gwallet.com

eurosol.disqu s.com

3rd

Advertising

rlas3

Collects users’ data, such as number of visits, loaded pages, in order to display targeted ads.

1 year

rlcdn.com

eurosol.disqu s.com

3rd

Advertising

rtn1-z

Unclassified

179 days

rlcdn.com

eurosol.disqu s.com

3rd

 

sess

Checks if user supports cookies

1 session

adnxs.com

eurosol.disqu s.com

3rd

Analysis

sync-his

Unclassified

1 year

tidaltv.com

eurosol.disqu s.com

3rd

 

TDCPM

Records a unique ID that identifies a back-end system on the users’ device. ID is used for targeted ads

1 year

adsrvr.org

eurosol.disqu s.com

3rd

Advertising

TDID

Records a unique ID that identifies a back-end system on the users’ device. ID is used for targeted ads.

1 year

adsrvr.org

eurosol.disqus.com

3rd

Advertising

test_cookie

Checks if users’ browser supports cookies

1 session

doubleclick.net

eurosol.pt

3rd

Technical

tidal_ttid

Record ads provided by Videology which the user visualized or clicked on. It’s used to create the users’ demographic profile.

1 year

tidaltv.com

eurosol.disqus.com

3rd

Analysis

uid

Creates an exclusive user ID, machine-generated. “AddThis”, provided by Clearspring Technologies, uses the users’ ID to enable sharing content on social networks and providing detailed statistics to several providers

1 year

addthis.com

eurosol.pt

3rd

Advertising

Uid

Records an exclusive ID that identifies a recurrent user’s device. ID is used for segmented ads.

1 year

simpli.fit

eurosol.disqu s.com

3rd

Advertising

uuid

Collects data from the user’s visits to the website, such as loaded pages. Recorded data are used for segmented ads.

1 year

mathtag.com

eurosol.disqu s.com

3rd

Advertising

uuid2

Records an exclusive ID that identifies a recurrent user’s device. ID is used for segmented ads.

3 months

adnxs.com

eurosol.disqu s.com

3rd

Advertising

uuidc

Collects data from the user’s visits to the website, such as loaded pages. Recorded data are used for segmented ads.

1 year

mathtag.com

eurosol.disqu s.com

3rd

Advertising

vglnk.Agent.p

Unclassified

1 year

disqus.com

eurosol.disqu s.com

3rd

 

vglnk.PartnerRfsh.p

Unclassified

1 year

disqus.com

eurosol.pt

3rd

 

avlcnt

Unclassified

5 years

dc.arrivalist.com

eurosol.disqu s.com

3rd

 

avlukey

Unclassified

5 years

dc.arrivalist.com

eurosol.disqu s.com

3rd

 

ctesi

Unclassified

1 session

eurosol.pt

eurosol.pt

1st

 

eurosolres_session

Unclassified

2 days

eurosol.pt

eurosol.pt

1st

 

images/pixel.gif

Unclassified

1 session

cdn.viglink.com

eurosol.disqus.com

3rd

 

sd-session-id

Unclassified

5 years

live.rezync.com

eurosol.disqus.com

3rd

 

xjsuid

Unclassified

7188 days

srv4j.net

eurosol.pt

3rd

 

zync-uuid

Unclassified

10 years

rezync.com

eurosol.disqus.com

3rd

 


Eurosol’s newsletter may include, for statistical purposes, one single “pixel” that enables to detect wether those newsletters are open and to check the clicks on links included in each of them.
At all times, users have the right to cancel the newsletter using the address Rua D. José Alves Correia da Silva, 2414-010 – Leiria or, alternatively, rgpd@eurosol.pt.
According to the aforementioned information, as a user, you are giving your express consent to the use of the mentioned cookies for the respective intended purposes.
Specific information on Google Analytics third party cookies  is available at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage and at the AddThis address http://www.addthis.com/privacy.
We are not responsible for the content or accuracy of the terms and conditions of use, privacy policies and cookies policies of the mentioned third parties.
Further information at www.aboutcookies.org or www.allaboutcookies.org.
You may set your browser to reject cookies and the mentioned websites will provide information on how to remove them. However, if you reject cookies, the improper performance of some the website functions may occur.
The used cookies are not imperative for the use of the website, for a particular feature or for the enhancement of the website performance.
The use of cookies by Eurosol aims to assess the use of the website and ensure a trouble-free navigation; cookies never collect Personal Data.
Cookies aren’t used for any purposes other than those previously mentioned.
 

Other websites
This website includes links to other websites. This Privacy Policy applies only to this website. You should read the other websites Privacy Policies.

Security
Eurosol implements technical and organizational measures to ensure a security level appropriate to the risk of keeping Personal Data and during their transmission.
Eurosol holds an IT system capable of resisting, at a given level of confidence, accidental events or unlawful or malicious or illicit actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted personal data, and the security of the related services offered by, or accessible via, those networks and systems.

Contacts
Eurosol is the Controller of this website and can be reached using the address Rua D. José Alves Correia da Silva, 2414-010 – Leiria or, alternatively, rgpd@eurosol.pt.
The Data Protection Officer (DPO) can be reached using the Controller’s address or, alternatively, rgpd@eurosol.pt.
In case you believe Eurosol doesn’t comply with this policy, if you have any doubt regarding our privacy policy or the data we hold about you, please, contact us by rgpd@eurosol.pt. Questions will be answered within 30 days.
 
Changes to this Privacy Policy
Our Privacy Policies are subject to regular reviews and changes will be published on this website. Last updated: May 25, 2018.